Nguyễn Thị Hoài Thu

Department: Health Management and Organization
Function: Head of Department
Language: Tiếng Anh, Tiếng Việt
Email : nguyenhoaithu@hmu.edu.vn
Address: Tổ chức Quản lý Y tế

Info LLKH

Tel:                                           +84 903211266

Email:                                       nguyenhoaithu@hmu.edu.vn

Website:                                   http://www.hmu.edu.vn

Asssoc.Prof. Nguyen Thi Hoai Thu is the Chair of the Department of Health Organization and Management at the School of Preventive Medicine and Public Health, Hanoi Medical University. With a strong academic background, she holds a Doctor of Philosophy from The Queensland University of Technology, Australia, majoring in Health System and Human Resources for Health. Her earlier qualifications include a Master of Science in Clinical Pharmacy from Hanoi University of Pharmacy. Her research focuses on health workforce motivation, retention, and health systems governance, exploring the multi-level factors that influence health workers' motivation, competencies, and performance. In current role, she teaches Health System and Policy, Hospital Management, Human Resource Management and Project Management to postgraduate students in public health and hospital management, while also supervising students to do their thesese.

1.Governance of Healthcare worker in Vietnam

My research focuses on the issues related to health workforce providing healthcare services at the disadvantaged areas of Vietnam, such as their perspectives about the working environment and working conditions, and the barriers to their daily practice. In addition to that, my research describes the health system governance and analyses how it influences the Vietnamese health workforce. This body of research collectively addresses the critical issue of healthcare worker training and competency, particularly in rural and underserved areas of Vietnam. I have explored various dimensions of this topic through multiple studies, providing a comprehensive understanding of the challenges and potential solutions.

1.1.Nguyen Thu TH, McDonald F, Sophie W, Bui Anh TM, Wilson A. In-service training of maternal health workers in rural areas in Vietnam: is it relevant, timely and effective? A mixed method study. 2023. Journal of Health Management. doi.org/10.1177/09720634231195175

1.2.Nguyen Thu TH, Bui Anh TM, Phung Hung T. Applying the workload indicators of staffing needs method in nursing health workforce planning: evidences from four hospitals in Vietnam. 2022. Human Resources for Health. https://doi.org/10.1186/s12960-021-00668-y

1.3.Nguyen, Thu TH, Wilson A, McDonald F. Motivation or demotivation of health workers providing maternal health services in rural areas in Vietnam: Findings from a mixed methods study. Human Resources for Health. 2015.,13:91. DOI:10.1186/s12960-015-0092-5.

2.Health System and Policy

Our research has contributed significantly to the discourse on health system reforms and workforce management in Southeast Asia, particularly in Vietnam. The topics of research examines how district health reforms impact maternal health service delivery, highlighting the complex pressures health workers face under these changes, and offers critical insights into how organizational changes affect public health efforts. Collectively, our research provides a broad understanding of health workforce dynamics, policy reforms, and the challenges of sustaining healthcare delivery in rural and underserved areas.

2.1.Nguyen, Thu TH, McDonald F, Witter S, Wilson A. Three nooses on our head: The influence of district health reforms on maternal health service delivery in Vietnam. International Journal of Health Policy and Management. 2018. DOI:10.15171/ijhpm.2017.134.

2.2.Nguyen Thu TH, Phung Hung T, Nguyen Thang H, Tran Nga T, Ngo Tuan T, Nguyen Ha TH, Nguyen Long H. Restructure of provincial Preventive Medicine System in Vietnam: Implication for the HIV/AIDS human resources. International Journal of Healthcare Management. 2023. doi.org/10.1080/20479700.2023.2234142

2.3. Zhu A, Tang S, Nguyen Thu TH, Supheap L, Liu X. Analysis of strategies to attract and retain rural health workers in Cambodia, China, and Vietnam and context influencing their outcomes. Human Resources for Health. 2018.Doi.org/10.1186/s12960-018-0340-6.

3.Hospital service quality and patient safety

By focusing on the perceptions of health staff and the preparedness of hospitals during a global health crisis, these publications provide a comprehensive overview of the current state of patient safety and offer practical recommendations for improvement. These insights are crucial for developing effective policies and strategies to enhance patient safety and hospital quality, ultimately leading to better health outcomes and more resilient healthcare systems.

3.1.Nguyen Thi Hoai Thu, Bui Thi My Anh, Phạm Hương Giang, Nguyen Hoang Nam, Doan Ngoc Thuy Tien, Tran Thi Nga, Phung Thanh Hung (2023). Health staff perceptions of patient safety and associated factors in hospitals in Vietnam. Frontiers in Public Health. DOI: http://doi.org/10.3389/fpubh.2023.1149667

3.2.Nguyen Thu TH, Luong Khanh B, Bui Anh MT, Duong Luong H, Pham Anh T. Hospital safety preparedness during the COVID-19 pandemic: Lessons learned from Vietnam. 2022. Frontiers Tropical Diseases

doi.org/10.3389/fitd.2022.940268

Honors:

  • Certificate of Supervision for students in achieving the Second Prize of Scientific Research in the 19th Vietnam Medical Universities’ Youth Technology and Science Conference, 2018.
  • The Executive Dean's Commendation for Higher Research Degree (PhD) in the Queensland University of Technology, 2016. 

Professional Memberships

2016 -   present: Member, Health System Global

2016 – present: Member, Vietnamese One Health University Network

2006 - present   Member, Vietnamese Public Health Association